Plant-led garden care

Privacy Policy

Privacy Policy

Last updated: 23 April 2026

1. Who we are

This website is operated by [Zdenek Valkoun / ZV Garden Services], providing gardening services, portfolio content, and blog information.

If you have any questions about this privacy policy, you can contact us at: [zvgardenservices@gmail.com]

2. What information we collect

When you use the contact form on this website, we may collect the following personal data:

  • Your name

  • Your email address

  • Your phone number

  • Any information you include in your message

  • Technical data such as IP address and browsing behaviour (via analytics tools)

3. How we use your information

We use your personal data to:

  • Respond to your enquiries

  • Discuss or provide gardening services you have requested

  • Maintain basic records of communications for correspondence purposes

  • Improve the performance and user experience of the website

We do not use your information for marketing unless you explicitly opt in.

4. Legal basis for processing

Under UK GDPR, we process your personal data on the basis of:

  • Legitimate interests – to respond to enquiries and manage communications you initiate with us

  • Consent – where required for analytics cookies (see Section 7)

5. How long we keep your data

We do not store contact form submissions long-term.

Emails are kept only for as long as necessary to:

  • Respond to your enquiry

  • Manage any ongoing communication or work

After this, they are deleted unless there is a legitimate business reason to retain them (e.g. an ongoing client relationship).

6. How your data is stored

When you submit a contact form, your message is sent directly to our email inbox.

We use standard email service providers to process and store this communication securely.

7. Cookies and analytics

This website uses Google Analytics to understand how visitors use the site.

Google Analytics may collect information such as:

  • Pages visited

  • Time spent on the site

  • Device and browser type

  • Approximate location (based on IP address)

This data is anonymised where possible and is used only for website performance and improvement.

Where required, we will request consent for non-essential cookies.

8. Sharing your data

We do not sell your personal data.

We may share data only with essential service providers, such as:

  • Email hosting providers

  • Website hosting providers

  • Google Analytics (for website usage statistics)

These providers are required to handle your data securely and in compliance with GDPR.

9. Your data protection rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing in certain circumstances

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Website: https://ico.org.uk/

10. Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

11. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.


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